このドキュメントは hokan API のバージョン 2 が対象です。バージョン 1 をご利用の方は https://www.redoc.hokan.io/ をご参照ください。
{
"voc_ticket_ids": [
0
],
"title": "string",
"voc_status_ids": [
0
],
"voc_type": "claim",
"voc_types": [
"claim"
],
"voc_group_ids": [
0
],
"voc_detail_item_ids": [
0
],
"received_at_from": "2019-08-24",
"received_at_to": "2019-08-24",
"received_routes": [
1
],
"received_user_ids": [
0
],
"occurred_at_from": "2019-08-24",
"occurred_at_to": "2019-08-24",
"base_office_ids": [
0
],
"person_in_charge_ids": [
0
],
"group_ids": [
0
],
"customer_ids": [
0
],
"customer_name": "string",
"is_senior": [
true
],
"lead_ids": [
0
],
"relation_with_contractors": [
1
],
"customer_types": [
"individual"
],
"content": "string",
"insurance_company_ids": [
0
],
"organization_insurance_type_ids": [
0
],
"policy_number": "string",
"branch_number": "string",
"deadline_from": "2019-08-24",
"deadline_to": "2019-08-24",
"birthday_from": "2019-08-24",
"birthday_to": "2019-08-24",
"age_from": 0,
"age_to": 0,
"importance": [
1
],
"risk_levels": [
1
],
"priorities": [
1
],
"initial_response": "string",
"inquiry_result": "string",
"countermeasure": "string",
"final_answer": "string",
"expected_resolution_date_from": "2019-08-24",
"expected_resolution_date_to": "2019-08-24",
"resolution_date_from": "2019-08-24",
"resolution_date_to": "2019-08-24",
"unresolved_reasons": [
1
],
"unresolved_detail": "string",
"recurrence_prevention_categories": [
1
],
"recurrence_prevention_strategy": "string",
"approval_statuses": [
1
],
"activity_count_from": 0,
"activity_count_to": 0,
"previous_activity_at_from": "2019-08-24",
"previous_activity_at_to": "2019-08-24",
"created_at_from": "2019-08-24",
"created_at_to": "2019-08-24",
"updated_at_from": "2019-08-24",
"updated_at_to": "2019-08-24",
"order": "id"
}